Renew Your Pet Licence

All dogs living in the Town of Wasaga Beach must be licensed every year. For your convenience, the town offers a couple of options for renewing your pet's licence:

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Get Started

If you have previously licensed a pet with the Town of Wasaga Beach, you already have an account with DocuPet.

If you have activated your account and logged in online, you will need your account credentials to complete your renewal. If you have forgotten your password you can reset it.

Login Now Reset Password

If you have not activated your account, you will need your activation code. You can do so by following the link provided in any emails we have sent you. You can also find this code on any mailed correspondence sent to you by DocuPet or call into our customer service team at 1-855-249-1370 to have a representative provide it. Our customer service hours are 9:00 AM – 8:00 PM EST, Monday through Friday.

If you can provide your pet's tag number and name, as well as your postal code and phone number, our online system can activate your account without an activation code. If your account will not activate, please consult your renewal letter/email to ensure you are entering the postal code our records have affiliated with your account.

Activate Account

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Complete your renewal

You Currently Have at Least One Pet with an Active Licence

Once you have successfully logged into your online account if you currently have a pet with an active licence, you will be taken to your profile page. On the right hand side click the red renewal button to start the renewal process. Note that the renewal button will not be displayed unless one or more licence is within 41 days of expiring.

You will then be taken to the License Your Pets page. Here you can edit your pet's details to qualify for a different licence type (ex. your pet has been spayed/neutered), add a new pet, update us on your pet's status (ex. no longer with you), and select a tag type.

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All Your Pets' Licences Are Currently Expired

Once you have successfully logged into your online account, if you do not currently have any active licences you will be taken directly to the License Your Pets page. Here you can edit your pet's details to qualify for a different licence type (ex. your pet has been spayed/neutered), add a pet, choose a renewal status, and select a tag type.

Login Now

Important to Note

If this is your first year renewing since your town partnered with DocuPet, you will get a new tag in the mail. If you have licensed with us before, you may choose to keep the DocuPet tag you have, or you may choose to receive a new one with your renewal. It does not cost extra to get a new tag if requested during the renewal process.

Please note if for any reason you no longer have your pet, you can update your renewal status to let us know. You can also email or call our customer service team and they will update your record.

Payment Options

You will be required to pay a fee for each of your dogs' licences. Please see the fee schedule below.

You can pay online with a Mastercard, VISA, VISA Debit or American Express. After your registration and payment has been processed our records will update to reflect an active licence status and if you requested a new tag, it will be shipped within one business day.


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Keep your pet safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to your pet's collar. It's also important to ensure your pet's profile is complete and up to date and that you're familiar with DocuPet's Lost Pet System in the event that your pet ever goes missing.

Login Activate

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Give us a call

If you would like to renew over the phone, give one of our helpful customer service representatives a call at 1-855-249-1370. Our customer service hours are 9:00 AM – 8:00 PM EST, Monday through Friday.

Please note we are only able to accept credit card (Mastercard, VISA, VISA Debit or American Express) payments over the phone.


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Our representatives will help complete your registration

Our representatives will enter the required information into our system on your behalf. You will be required to pay a fee for each of your dogs' licences as per the fee schedule below.

After your registration and payment has been processed our records will be updated to reflect a an active licence status and if you requested a new tag, it will be shipped within one business day.

You will also be sent an email with a receipt and a link to activate your online account if you have not already done so in the past.

Please note if for any reason you no longer have your pet, you must let our customer service team know so we can update our records.


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3

Keep your pet safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It's also important to ensure your pet's online profile is complete and up to date and that you're familiar with DocuPet's Lost Pet System in the event that your pet ever goes missing.

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Download or pick up a registration form

If you would like to mail your registration form or complete it prior to arriving at one of licensing locations, you can download and print our offline form.

Download Offline Form

Otherwise you can visit one of the following vendor locations to pick up a form and license in person:

  • Town Hall
    30 Lewis Street Wasaga Beach, ON

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Complete the form and provide payment

You will be required to pay a fee for each of your dogs' licences. Please see the fee schedule below.

We only accept cheque by mail. If you are visiting one of our vendor locations you may pay by cash, cheque or card. Please make cheques payable to Town of Wasaga Beach.

Mail your form to:

Town of Wasaga Beach 30 Lewis Street Wasaga Beach, ON L9Z 1A1

Drop it off at one of the vendor locations listed above.

After your registration and payment has been processed our records will be updated to reflect a an active licence status and if you requested a new tag, it will be shipped within one business day.

It is important to note that mailed and in-person applications are not always entered into our system immediately and this will often delay the shipment of your pet's tag. If you would like to ensure your pet's licence application is processed right away please license online, or by phone.

You will be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. Please note if for any reason you no longer have your pet, you must let our customer service team know so we can update our records.


step

3

Keep your pet safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It's also important to ensure your pet's online profile is complete and up to date and that you're familiar with DocuPet's Lost Pet System in the event that your pet ever goes missing.